1. Purpose of the Role
To mix and serve alcoholic and non-alcoholic beverages to customers.
2. Key Responsibilities
2.1. Stock Control
- Organise glasses, utensils, and bar equipment neatly.
- Maintain bar displays.
- Record levels and quantities of stock at the end of each shift.
- Conduct the weekly stocktakes.
- Balance stock levels with daily sales; investigate and report shortfalls.
- Ensure stock levels for all beverages, glassware, and related supplies, are maintained and place orders for replenishment stock as required.
- Safeguard the stock on hand.
2.2. Payment Transaction Recording and Cash Register Management
- Collect the correct amount of cash for beverages served.
- Balance and reconcile cash receipts and cash register amounts.
- Record opening and closing amounts of cash in the register.
2.3. Bartending
- Mix ingredients to prepare cocktails and other drinks.
- Prepare and serve alcoholic and non-alcoholic drinks.
- Serve snacks or other food items to customers at the bar.
- Clean and maintain the bar area.
2.4. Health and Safety Compliance
- Within the area of responsibility, ensure the bar and its operations comply with all relevant health, safety and environmental requirements.
- Ensure that hygiene standards are maintained in accordance with SOP’s.
- Ensure that housekeeping is done properly (i.e. within area of responsibility that the working surfaces and utensils are properly washed and sanitised and rubbish is removed).
2.5. Customer Service
- Take beverage orders from serving staff or directly from patrons.
- Deal with beverage or bar related customer queries.
- Limit problems and liability related to customers by taking necessary actions, particularly with intoxicated customers who behave irresponsibly.
2.6. Effective Teamwork and Self-Management
- Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritising, and self-development.
- Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
- Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.
- Manage colleagues’ expectations and communicate appropriately.
- Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives.
KNOWLEDGE/COMPETENCE
What skills, knowledge,and/or attributes are necessary to perform the role?
1. Knowledge
- Drinks preparation and mixes
- Alcoholic beverages
- Cashing up
2. Skills
- Verbal communication
- Numeracy
- Interpersonal
3. Attributes
- Tolerant of stress and pressure
- Attention to detail
- People orientated
- Organised
- Reliable
- Trustworthy
QUALIFICATION AND EXPERIENCE
- Minimum grade 12 or equivalent qualification
- At least 3 years’ experience as a bartender
HOW TO APPLY
Interested candidates should submit a Motivation Letter, updated Curriculum Vitae, and a copy of their academic certificate to the following the below link:
