Human Resources Officer

Job Summary

The Human Resource officer will help coordinate and support the execution of the Country Program (CP) HR strategy and operational plans in support of high-quality programs serving the poor and vulnerable.

You will provide responsive, high-quality service to address HR programs, services and operations needs in all or some of the areas of recruitment, staff development, performance management, employee relations, compensation and benefits, onboarding/orientation, policies, staff care, and employee administration.

Roles and Key Responsibilities

• Provide support to the HR Manager in his/her responsibilities with regard to the overall management of HR programs and services in the CP.
• Help coordinate and support HR processes, activities, and service delivery, to ensure they meet latest agency, donor, and local legal requirements and standards and reflect best practices.
• Assess service needs and provide quality process services and advice to support managers in their daily staff management responsibilities.
• Collect and organize input on HR processes and policies and participate in the review and update of various systems, manuals, guidelines, and tools.
• Support professional development needs assessment and help ensure the provision of precise development programs for CRS staff and partners
• Maintain record keeping through personnel files and/or HRIS that adheres to required CRS, donor, and local law regulations. As needed provide support on analytical reports on HR-related data, metrics and trends to support decision-making, workforce planning and development.

Preferred Qualifications and Experience

• Bachelor’s degree in human resources management, Public Administration or Business Administration required.
• Minimum of 5 years’ work experience in HR. Experience with and knowledge of employment laws, regulations, policies, principles, concepts, and practices. Good understanding of the local labor law.
• Preferably experience with NGOs and good knowledge of HR best practices and standards.
• Preferably with HR certification or courses covered

Knowledge, Skills and Abilities

• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, HRIS.
• Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
• Strong customer service ethic and abilities
• Very good planning, coordinating, and organizing skills
• Able to maintain confidential information
• Proactive, resourceful, solutions-oriented and results-oriented
• Excellent communication and interpersonal skills