Strategic Content Coordination Assistant (Community Management Coordinator)

Announcement Number:

MAPUTO-2026-018

Hiring Agency:

Embassy Maputo

Position Title:

Strategic Content Coordination Assistant (Community Management Coordinator)

Open Period:

10/29/2026 – 11/17/2026 Format MM/DD/YYYY

Vacancy Time Zone:

GMT+2

Series/Grade:

LE – 6520 8

Salary:

USD $33,135 /Per Year

Work Schedule:

Full-time – Full time, 40 hours per week

Promotion Potential:

LE-8

Duty Location(s):

1 Vacancy in

Maputo, MZ

Telework Eligible:

No

For More Info:

Yuran Jose
000-000-0000
Joseya@state.gov

Overview

Hiring Path:

• Open to the public

Who May Apply/Clarification From the Agency:

All Interested Applicants / All Sources
For USEFM – FP grade is 6. Actual FP salary authorized by Washington D.C.

Security Clearance Required:

Public Trust – Background Investigation

Appointment Type

Permanent

Appointment Type Details:

Indefinite subject to successful completion of probationary period

Marketing Statement:

We encourage you to review the 8 Qualities of Overseas Employees:

· Composure & Integrity: Stay calm, effective, and honest under pressure.

· Cultural Adaptability: Collaborate respectfully across cultures, races, and backgrounds.

· Change & Initiative: Embrace new challenges and take pride in completing assignments to high standards.

· Experience & Motivation: Bring proven skills and a strong drive to support our mission.

· Information Integration & Resourcefulness: Apply guidelines quickly to solve complex problems efficiently.

· Tactfulness: Communicate professionally and respectfully as a representative of our diplomatic mission.

· Planning & Organizing: Prioritize workloads strategically to maximize operational efficiency.

· Working with Others: Foster positive, cooperative relationships as a dedicated team player.

EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age (40 years or older); disability; genetic information; or pregnancy, childbirth, or related medical conditions.

Summary:

The U.S. Mission in Mozambique is seeking eligible and qualified applicants for the Strategic Content Coordination Assistant (Community Management Coordinator) in the Public Diplomacy section.

Supervisory Position:

No

Relocation Expenses Reimbursed:

No

Duties

Job Overview

The Community Management Coordinator works under the direct supervision of the Strategic Content Coordination (SCC) Specialist or Public Diplomacy Counselor (PDC) designee and has no supervisory responsibilities. Is responsible for building and maintaining Mission flagship digital properties (social media, website content); developing a year-long editorial calendar designed to promote Mission priorities with online communities; researching and analyzing evolving markets for Mission digital properties; and creating content and online engagement to promote Mission objectives. Organizes and hosts online conversations; designs and develops innovative engagement opportunities and tools. Provides guidance to Public Diplomacy (PD) Public Engagement staff and other Mission personnel who engage with online communities on standards, regulations, and policies for the use of digital properties.

I. Implementation (60% of time)

Hosts daily public online discussion to promote Mission news and facilitate discussion of foreign policy and American values. Incorporates strategic content on trending issues. Recruits subject matter experts (credible voices) for campaigns, projects, and content. Identifies, creates, and edits online content. Designs special projects that engage target audiences on priority issues and feature ambassadorial and Mission engagement in studio or off-site. Uses audience research and analytics to tailor content and select delivery channels. Works with the Digital Production Coordinator to pair policy content with visual and multimedia elements. Monitors reception, reach, and sentiment in each community. Maintains the Mission strategic content library. Ensures flagship properties comply with federal law, DOS policies, private-sector and Mozambican standards, and societal norms. Promotes content sharing and brand consistency. At the direction of the SCC Specialist (or PDC designee), coordinates with Mission digital properties managed by Consular Affairs, Commerce, and others. Monitors Mission online properties for impact, inappropriate content, and non-compliance, and recommends enforcement actions to the SCC Specialist (or PDC designee). Uses analytics and qualitative assessments to identify under-performing properties and recommend improvements. Ensures digital content and tool licenses are current and documented, and that only authorized personnel have access. Coordinates online engagement during crises at the direction of the PDC and/or SCC Specialist (or PDC designee), with PD Public Engagement, the Consular Section, and others.

II. Strategic Planning, Analysis, Evaluation, and Recommendations (20% of time)

Plans the editorial calendar and campaigns at least six months ahead to conduct audience research, identify funding and experts, and develop and promote content. Researches countrywide and regional markets and builds digital platforms that promote Mission policy priorities and match priority audiences’ changing interests and consumption preferences. Assesses past activities to refine initiatives, and defines objectives, assessment methods, and outcomes. Contributes to the ICS, PDIP, and PDCC. Designs and delivers hands-on training for Mission personnel on content creation and digital platforms, ensuring professional standards and knowledge of regulations, DOS policies, and best practices. Monitors trending online conversations on Mission priority issues. Conducts media and audience research on competitive practices and market share. Assesses content sentiment and return on investment, and recommends new online investment opportunities. Contributes to crisis planning and preparation exercises for Mission digital properties.

III. Intra- and Interagency Coordination (10% of time)

Builds collaborative relationships across the Mission to access other sections’ and agencies’ content and recruit experts. Encourages information exchange to develop shared activities, campaigns, and priorities. Works with American Spaces and PD staff to develop online marketing strategies, integrate online activities with traditional media and in-person programming, and use digital tools for targeted campaigns.

IV. Administrative Functions (10% of time)

Budget: Tracks USG funds for Mission flagship properties and prepares projections for site maintenance, licenses, materials, and advertising. Researches the cost and feasibility of new digital tools and technologies. Submits projections to the SCC Specialist (or PDC designee) and/or Resource Coordinator for the PD annual budget, and maintains accountability for resources. Drafts correspondence in English and Portuguese, including cables, proposals, and regular impact reports based on research, analytics, and qualitative assessments. Provides English-Portuguese interpretation and translation. Briefs Senior U.S. officials on Social Media equities. Serves as back-up across the SCC team; other duties as assigned.

Qualifications and Evaluations

Requirements:

All selected candidates must be able to obtain and hold a:

• Security certificate; or

• Public security clearance.

All selected candidates will be subject to a background investigation and may be subject to a pre-employment medical exam.

Selected candidate must be able to begin working within a reasonable period of time upon receipt of agency authorization and clearances or their candidacy may end.

Education Requirements:

See the requirements section above for the education requirements.

Evaluations:

You will be evaluated against the qualifications and requirements in this vacancy announcement.

You may be asked to complete a pre-employment language or skills test.

You must complete the application form and provide the required documents. Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed. If you fail to submit a complete application, then your application may be disqualified for this position.

Qualifications:

FOR THE EXPERIENCE AND EDUCATION REQUIREMENTS APPLICANTS MUST MEET EITHER OPTION 1 OR OPTION 2 TO QUALIFY.

Option 1:

EXPERIENCE: Three (3) years of experience is required in managing digital properties, including online interaction with the public and content creation in multimedia and traditional formats.

EDUCATION: An associate’s degree or successful completion of two years of full-time university studies is required.

Option 2:

EXPERIENCE: Five (5) years of experience is required in managing digital properties, including online interaction with the public and content creation in multimedia and traditional formats.

EDUCATION: Secondary School is required.

Language:

English Level-Good Working Knowledge (Reading/Speaking/Writing) is required. This may be tested.

Portuguese Level- Fluent (Reading/Speaking/Writing) is required. This may be tested.

Benefits and Other Info

Benefits:

Agency Benefits:

The U.S. Mission offers a competitive compensation and benefits package for local employees.

For Eligible Family Member (EFM) applicants, benefits should be discussed with the HR Office. The pay plan is assigned by the HR Office and confirmed by Washington, D.C.

Other Information:

Eligible and qualified applicants receive a hiring preference in the order listed below:

1. Appointment Eligible Family Member (AEFM) / U.S. citizen Eligible Family Member (USEFM) who is a preference-eligible U.S. Veteran*

2. AEFM / USEFM

Applicants must accurately describe their status in their application; failure to do so may result in a determination of ineligibility for a hiring preference.

IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of the most recent Member Copy Four (4) of the DD-214, Certificate of Release or Discharge from Active Duty, and, if applicable, a letter from the U.S. Department of Veterans Affairs. If claiming conditional eligibility for U.S. Veterans’ preference, applicants must submit proof of conditional eligibility. U.S. Veterans’ preference must be claimed on the application to be properly taken into account.

For complete definitions of AEFM, USEFM, EFM, Member of Household, etc., please visit the 3 FAM 7210 Definitions.

Additional Employment Considerations

The following apply to EFMs, USEFMs, and AEFMs only:

An EFM employed on a PSA or FMA with a regular work schedule (full-time or part-time) is subject to the New Employee 90-Day Application Limitation and must work 90 calendar days in the current position before applying for other positions advertised at the Mission.

An EFM employed on a temporary PSA or Temporary Appointment (TEMP) with an intermittent work schedule is not subject to the New Employee 90-Day Application Limitation and may apply for advertised Mission vacancies at any time.

The following apply to Locally Employed staff only:

Current employees serving a probationary period are not eligible.

Current employees with an Overall Summary Rating of Needs Improvement, Unsatisfactory, or an MBC score of less than 100 points on their most recent Employee Performance Report are not eligible.

The following apply to all candidates:

Candidates who have already accepted a conditional offer of employment may NOT be extended a second conditional offer of employment unless and until they withdraw their candidacy for the first position in writing.

How to Apply

Please address all relevant experience, education, language skills (including English), and job related skills or requirements in your application.

You may edit your application any time before the vacancy closing date. If you fail to submit a complete application by the vacancy closing date of this vacancy, then your application may be disqualified for this position.

For a copy of the complete position description, please contact the HR Office.

To request a reasonable accommodation, please contact the HR Office.

Please note that CDC and the U.S. Government NEVER require payment of any money in connection with a job application.

Required Documents:

Please upload all applicable documents to your application. If you fail to submit a complete application, then your application may be disqualified for this position.

All Applicants:

• ID copy/or Passport/ or Work Permit

• High/Secondary School Diploma

In addition, Eligible Family Member (EFM) Applicants must submit:

• Copy of Sponsor’s Travel Orders/Assignment Notification (or equivalent)

• Passport copy

• DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)

• SF-50 (if applicable)

Next Steps:

The HR Office will contact successful applicants. For more information on applying for jobs or employment with us, please visit the U.S. Mission website https://mz.usembassy.gov/jobs.

Thank you for your application and your interest in working with us.