Responsibilities:

 Strategy, Market Entry and Growth

• Lead the launch and establishment of VCS operations in Mozambique, including the licences, infrastructure, systems and partnerships required to go to market.
• Develop and execute the Mozambique business plan and go-to-market strategy in line with company group direction.
• Drive customer acquisition and commercial growth among shipping lines, freight forwarders and road transporters.
• Monitor market trends, customer needs and competitor activity, and translate insights into targeted growth initiatives.
• Deliver against approved revenue, market-penetration and profitability targets.

 Operational and Financial Performance

• Hold full accountability for the operational and commercial performance of the Mozambique business.
• Ensure disciplined financial and resource management in collaboration with the CFO.
• Build an efficient, scalable operating model and establish clear performance measures.
• Continuously improve productivity, service quality and customer experience.
• Ensure services and operating model are adapted to Mozambican market and customer requirements.

Governance, Risk and Compliance

• Ensure compliance with applicable Mozambican laws, regulations and licences, and with Company and Group policies.
• Establish effective local controls, risk-management and business-continuity arrangements.
• Proactively identify and manage key commercial, operational, regulatory and reputational risks.
• Maintain high standards of integrity, governance and accountability across the organization.

People and Organisational Leadership

• Recruit, build and lead a capable, performance-driven local management team.
• Establish an organisational structure suited to the scale and stage of the business.
• Shape a strong organisational culture aligned with company values.

Stakeholder Relations and Board Reporting

• Develop and maintain strong relationships with customers, government authorities, regulators and business partners.
• Represent company and protect its reputation and interests in the Mozambican market.
• Work closely with the Board and Group partners to leverage existing capabilities, experience and best practice.
• Provide the Board with timely, accurate reporting on performance, risks and opportunities, and escalate issues requiring Board intervention.

Qualifications:

• Bachelor’s degree in Business Administration, Strategic Management, Finance, Economics or a related discipline, Masters degree is an advantage.
• Proven experience as a Managing Director, Sales or Business Development Director or in a comparable senior leadership role.
• Demonstrated experience establishing, launching or scaling a business or operation in a new market.
• Strong commercial and business development experience, ideally in shipping, freight, logistics, clearing or forwarding.
• Strong understanding of Mozambique’s regulatory, commercial and competitive environment.
• Experience managing senior stakeholders, government authorities and strategic business partners.