Account Opening Supervisor
Job Description
Key activities
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Daily Supervision and coordination of Centralized Account Opening Back Office activities;
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Accountable for the day-to-day operations of products maintenance;
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Daily Check and Challenge of Quality Assurance findings with team members individual and collectively;
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Daily verification of Achievements/Target ratio;
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Continuous development of initiatives to keep the team high performing;
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Coordinating adjustments between back and front office in order to keep both mindset and knowledge alignment on Account opening and maintenance activities.
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Continuous refresh on the best practices and Governance & Compliance imperatives during KYC processes;
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Maintain the team operating in a controlled environment of Risk and meeting Policies and Procedures in place;
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Sampling verification of data improvements on a weekly basis against achieved refresh volumes;
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Ensure 100% of Data quality and meeting targets according to the plan;
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Drive results through the execution of predefined objectives as per agreed SOPs;
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Team management on efficient way to deliver the results as expected.
Reporting
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Provide reporting information to entire team and management (Daily, weekly, Monthly and annual).
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Submit on time all relevant reports requested by management and the main stakeholders.
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Deliver accurate data.
Education
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
HOW TO APPLY
To apply, access the following
