Job Summary
Provide support on all Cards Operational and new projects related tasks, drive innovation and cost savings on cards operations and monitor the cards operations performance.
Job Description
- Develops and implement Operational strategies to drive business stability and growth to meet business target;
- Analyze, identify and provide recommendations to address all systems improvements.
- Write clear, concise and comprehensive functional requirements for system improvements.
- Coordinate project management and implementation activities.
- Contribute on product expertise and collaborate effectively with other Cards Managers as well as key stakeholders in Business, Technology and Operations.
- Analyze and drive solutions to identify and fix income leaks.
- Conducts regular review on market trend and studies competitor activities to identify opportunities to allow the improvement of our Cards systems and income
- Participate in the review and recommendation of card operations systems and procedures and process design
- Perform analysis and provide data-informed input into the product road map.
- Consistently drive towards achieving key performance indicators and targets.
- Keep Head of Unit and other stakeholders well-informed of project progress, issues and risks.
- Ensure a robust control environment in place through clear understanding of our control environment and management control approach
Education
Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
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