Job Description

The Chief Risk Officer (CRO) will be responsible for designing, implementing, and overseeing the bank’s enterprise-wide risk management framework. Operating in a robust economy with extensive opportunities and challenges, the CRO must balance innovation in digital banking with robust risk controls. This role requires a visionary leader who can anticipate emerging risks, foster a culture of resilience, and ensure compliance with regulations and bank standards, while enabling customer-centric growth.

The role enables disciplined value creation by presenting an integrated, forward-looking view of risk, acting as a strategic partner to the Executive, the Board of Directors, and serving as the ultimate risk arbiter to optimise risk-return outcomes while protecting capital, earnings stability, and reputation.

Role Overview

The Chief Risk Officer (CRO) will be responsible for designing, implementing, and overseeing the bank’s enterprise-wide risk management framework.  Operating in a robust economy with extensive opportunities and challenges, the CRO must balance innovation in digital banking with robust risk controls.  This role requires a visionary leader who can anticipate emerging risks, foster a culture of resilience, and ensure compliance with regulations and bank standards, while enabling customer-centric growth.

The role enables disciplined value creation by presenting an integrated, forward-looking view of risk, acting as a strategic partner to the Executive, the Board of Directors, and serving as the ultimate risk arbiter to optimise risk-return outcomes while protecting capital, earnings stability, and reputation.

Key Responsibilities

1 – Enterprise Risk Management

• Develop and maintain a comprehensive risk management framework covering credit, market, operational, cyber, and reputational risks
• Identify systemic risks arising from fiscal volatility, income inequality, and security challenges
• Ensure risk appetite aligns with the bank’s strategic objectives and customer-centric mission

2 – Regulatory & Compliance Oversight

• Engage with regulators, policymakers, and industry bodies to ensure compliance with evolving financial regulations
• Monitor fiscal and monetary policy shifts that impact banking operations
• Lead internal audits and compliance reviews

3 – Cybersecurity & Technology Risk

• Safeguard digital platforms against cyber threats, fraud, and data breaches
• Partner with technology teams to embed risk controls into product design and customer experience
• Oversee resilience planning for digital infrastructure

4 – Financial & Credit Risk

• Manage credit risk frameworks tailored to diverse income segments, including underserved populations
• Develop innovative risk models that balance financial inclusion with portfolio stability
• Monitor exposure to macroeconomic shocks and currency volatility

5 – Operational & Security Risk

• Establish protocols to mitigate risks related to physical security, social, and supply chain disruptions
• Ensure continuity planning for branches and digital operations in high-risk regions

6 – Leadership & Culture

• Build a risk-aware culture and drive a strong risk culture across all levels of the bank
• Mentor and develop risk management talent
• Communicate risk insights clearly to the board, executive team, and stakeholders

7 – Risk Governance

• Build a risk-aware culture across all levels of the bank
• Mentor and develop risk management talent
• Ensure robust alignment between the bank’s risk management function, regulators and Group risk policies, standards, and mandates
• Ensure the effectiveness of risk governance structures at all levels, including within the Executive and the Board
• Design, implement, and continuously enhance integrated enterprise risk frameworks, methodologies, and tools aligned to Group standards
• Ensure effective controls are embedded to prevent, detect, and minimise financial, operational, and conduct losses
• Deliver integrated, forward-looking risk reporting to all governance structures

Qualifications & Experience

• Postgraduate qualification in Risk Management, Finance, Economics, Accounting, Actuarial Science, or a related quantitative discipline
• Master’s degree (MBA, MPhil, MCom, MSc or equivalent) advantageous
• Recognised professional designation required (e.g. CA, CFA, FRM, PRM, FASSA or equivalent)
• Extensive executive experience in a complex, regulated financial services environment, with proven accountability for enterprise-wide risk oversight
• Proven regulatory engagement and Board-level risk leadership capability
• Exceptional leadership, communication, and stakeholder management skills

Important Closing Date Note

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

06/04/26