JOB ANNOUNCEMENT

Duties

Manages or assists with a variety of human resources functions at post, that include Locally Employed (LE) Staff services, as well as American personnel services. Duties may include, but are not limited to preparing personnel actions, performance management, training, supporting recruitment activities, assisting with American personnel services, awards program, etc.

Locally Employed (LE) Staff Services (60%)

1. Overseas Personnel System (OPS):

Processes all personnel actions for LE Staff in OPS. These include employment, within-range increases, reassignments, extensions, suspensions, leave without pay, grade retentions, resignations, reduction-in-force (RIF), separations, retirements and corrections. Enters and updates OPS data, including personal information such as marriages and dependents. Notifies the Financial Service Center when changes affect authorized benefits, and makes sure each change has proper supporting documents. Prepares check-in forms for new LE Staff according to post Standard Operating Procedures (SOPs) and personnel regulations. Briefs new staff on personnel policies and practices and on local compensation and leave plans. Helps them set up direct-deposit accounts with the servicing bank and coordinates with the Payroll Center. Prepares annual renewals of Personal Service Agreements (PSAs). Reviews personnel action requests to confirm they are complete and follow regulations. Maintains subject files and Official Personnel Folders (OPFs).

2. Medical/Life Insurance/Workers’ Compensation:

Handles basic administration of LE Staff medical and life insurance programs. Updates lists of eligible spouses and dependents with the providers. Processes workers’ compensation claims and keeps the related records.

3. Awards:

Assists with the semi-annual awards program. Prepares nominations for Joint Country Awards Committee (JCAC) review, compiles the results and prepares cash award requests for the Financial Service Center. Prints certificates, drafts programs and arranges refreshments and other logistics for the ceremony.

4. Official Residence Expenses (ORE) Staff Service:

Assists with processing ORE staff agreements and the annual salary increases that the Ambassador or Deputy Chief of Mission recommends. Responds to Front Office questions about ORE staff performance, attendance, pay and benefits.

5. Performance Management Support (Merit Based Compensation):

Makes sure supervisors complete Annual Work Plans (AWPs), Mid-Year Discussions (MYDs) and Employee Performance Reports (EPRs) within policy guidelines. Tracks evaluation reports and follows up on outstanding ones. When needed, prepares year-end letters telling staff about their rewards and memos to the Front Office listing late reports. Prepares spreadsheets, discussion papers and ad hoc reports.

6. Strategic Recruitment Support:

Assists in managing local recruitment and onboarding. This includes strategic recruitment plans for the local job market, outreach, candidate sourcing tools and helping supervisors with interviews. Maintains working-level contacts with local organizations, schools and universities, and community or professional groups to promote job opportunities at the Mission.

American Services (30%)

1. Check-In/Check-Out:

Prepares and updates welcome materials with team members, other Consulate offices and supervisors. Sends out guides and packages according to SOPs. Prepares paperwork for approval of Members of Household (MOHs) as needed.

2. Cables:

Prepares Travel Message (TM) cables (e.g., TM3, TM5, TM8), extension/curtailment cables and reassignment-at-post cables for the supervisor to review. Keeps control of these documents and enters TM data into OPS.

3. Ministry of Foreign Affairs (MFA) and Accreditation:

Has routine contact with the MFA on:

• Diplomatic recognition of USDH employees under Chief of Mission (COM) authority and their dependents

• Diplomatic recognition of temporary duty (TDY) officers from COM agencies

• Approval for U.S. Eligible Family Members (EFMs) to work on the local economy

• Recognition of Third Country Nationals (TCNs) accompanying USDHs at post

• How dual citizenship affects recognition of USDH employees and their dependents

Administrative Support (10%)

• Pulls information from electronic and paper files to produce recurring reports and statistics for the HR section.

• Drafts cables and HR correspondence, such as letters, memos and simple management notices.

• Creates and maintains electronic OPFs and manages files according to USG retention and destruction guidelines.

• Helps the HR team with projects as needed.

Note: This position description in no way states or implies that these are the only duties to be performed by incumbent. Incumbent will be required to perform other duties as assigned by the agency.

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Qualifications and Evaluations

Requirements

All selected candidates must be able to obtain and hold a:

• security certificate; or

• public trust security clearance.

All selected candidates will be subject to a background investigation and may be subject to a pre-employment medical exam.

Selected candidate must be able to begin working within a reasonable period of time upon receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Education Requirements

Completion of two years of general college studies is required.

Please address this factor in your ERA application under Education.

Evaluations

You will be evaluated against the qualifications and requirements in this vacancy announcement.

You may be asked to complete a pre-employment language or skills test.

You must complete the application form and provide the required documents. Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed. If you fail to submit a complete application, then your application may be disqualified for this position.

Qualifications

Experience:

Minimum two (2) years of experience in human resources or administrative field is required.

Please address this factor in your ERA application under Major Duties and Responsibilities.

Language:

• English Level – Good working knowledge; speaking, reading & writing is required.

• Portuguese Level – Good working knowledge; speaking, reading & writing is required.

Please address this language requirement in your ERA application.

Skills And Abilities:

Good working knowledge of Microsoft Office (Word, Excel, Power point, Outlook, and Internet). Must have excellent customer service and communication skills to manage in-person and telephone contacts. Must be organized, diligent and able to work under pressure. Good interpersonal relationships are required. Regular requirement for keyboarding skills.

Please address this factor in your ERA application under Major Duties and Responsibilities.

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Benefits and Other Info

Benefits

Agency Benefits:

The U.S. Mission offers a competitive compensation and benefits package for local employees.

Benefits of Employment with the U.S. Mission

In addition to competitive salary, the U.S. Mission in Maputo offers Locally Employed Staff a comprehensive benefits package, including:

• Miscellaneous Benefits Allowance: USD 1,450 per year, paid biweekly to eligible full-time employees.

• Medical Insurance: The Mission offers comprehensive medical insurance coverage for its local employed staff and direct dependents.

• Retirement Benefit: The Mission provides its own retirement plan — a lump-sum payment equal to 17.5% of annual basic salary for each year of creditable service, available to employees who separate at age 55 or older with a minimum of 5 years of service.

• Death & Disability Benefits: Directly provided by the Mission, offering financial protection to employees and their families.

• 13th Month Bonus: Equivalent to 1/12 of annual basic salary, paid annually to eligible employees.

• Holiday Schedule: Employees enjoy 11 U.S. federal holidays annually, in addition to official Mozambican holidays.

Full details on all benefits are provided in the Mission’s Local Compensation Plan, available upon request from Human Resources.

For Eligible Family Member (EFM) applicants, benefits should be discussed with the HR Office. The pay plan is assigned by the HR Office and confirmed by Washington, D.C.

Other Information

HIRING PREFERENCE SELECTION PROCESS:

A hiring preference is extended to eligible and qualified applicants in the order listed below. It is essential you accurately describe your status in your application, failure to do so may result in a determination that you are not eligible for a hiring preference.

HIRING PREFERENCE ORDER

1. Appointment Eligible Family Member (AEFM) / U.S. citizen Eligible Family Member (USEFM) who is a preference-eligible U.S. Veteran*

2. AEFM / USEFM

3. Foreign Service (FS) on Leave without Pay (LWOP) and Civil Service (CS) with reemployment rights **

* IMPORTANT: US citizen Eligible Family Member (USEFM) applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”) preferably Member Copy 4, Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all FS employees on LWOP and CS with re-employment rights back to their agency or bureau.

For complete definitions of AEFM, USEFM, EFM, Member of Household, etc., please visit the 3 FAM 7210 Definitions.

ADDITIONAL EMPLOYMENT CONSIDERATIONS

The following apply to EFMs, USEFMs, and AEFMs only:

• Current employees who used a hiring preference to gain employment who are within their first 90 calendar days of employment are not eligible. This does not apply when the hiring mechanism is TEMP or the work schedule is intermittent or irregular.

• Candidates with a hiring preference who have already accepted a conditional offer of employment may NOT be extended a second conditional offer of employment unless and until they withdraw their candidacy for the first position in writing.

The following apply to Locally Employed (LE) staff only:

• Current employees serving a probationary period are not eligible.

• Current employees with an Overall Summary Rating of Needs Improvement, Unsatisfactory, or an MBC score of less than 100 points on their most recent Employee Performance Report are not eligible.

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How to Apply

How to Apply:

Click the “Apply to This Vacancy” button at the top of the page to begin your application. For an instructional video on how to apply click here.

Please address all relevant experience, education, language skills (including English), and job related skills or requirements in your application.

You may edit your application any time before the vacancy closing date. If you fail to submit a complete application by the vacancy closing date of this vacancy, then your application may be disqualified for this position.

For a copy of the complete position description, please contact the HR Office.

To request a reasonable accommodation, please contact the HR Office.

Required Documents

Please upload all applicable documents to your application. If you fail to submit a complete application, then your application may be disqualified for this position.

All Applicants:

• ID copy/or Passport/ or Work Permit

• University Transcript (declaração de cadeiras feitas)

In addition, Eligible Family Member (EFM) Applicants must submit:

• Copy of Sponsor’s Travel Orders/Assignment Notification (or equivalent)

• Passport copy

• DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)

• SF-50 (if applicable)

Next Steps

The HR Office will contact successful applicants. For more information on applying for jobs or employment with us, please visit the U.S. Mission website https://mz.usembassy.gov/jobs.

Thank you for your application and your interest in working with us.