IT & Equipment Assistant

A Moz Parks está a recrutar um (1) IT & Equipment Assistant para Maputo.

Responsibilities:

• Assist in executing maintenance plans for equipment, software, computer networks, and operating systems;
• Support Help Desk operations and assist with usage or operational issues related to equipment and systems;
• Assess the needs of information system users, systematize them, and propose improvement plans for system usage;
• Assist the Procurement and Logistics department in acquiring IT, electronic, and electrical equipment and materials, including accessories, consumables, software, and software licenses;
• Purchase and allocate computers and install all necessary software for new employees;
• Organize and update the database of suppliers of other IT services or materials;
• Manage mobile communication services, ensuring all employees have access to communication equipment according to company policies;
• Implement security policies and procedures for applications and internal office networks
• Install, configure, and manage office computer networks, and monitor and administer communication infrastructures;
• Perform backups of applications, databases, Active Directory, documents, personal files, and server and computer configuration files;
• Report software and hardware failures on computers and workstations, and follow up on their resolution;
• Coordinate quarterly cleaning and preventive maintenance of machines;
• Document and maintain technical manuals for systems, networks, and application usage;
• Support the team in organizing folder structures in the domain and Google Drive;
• Install email accounts on Outlook via G-Suite and provide training for users on email usage in Outlook and Gmail;
• Be responsible for seeking strategic partners for the integration of digital solutions;
• Align the development of digital solutions that add value to the company’s portfolio.

Requirements:

• Bachelor’s degree in Computer Science or related fields;
• Minimum of 3 years of professional experience with technologies such as Windows Server, Microsoft Active Directory;
• Proficiency in Portuguese and English;
• Ability to improve the performance and efficiency of IT systems and equipment;
• Ability to cooperate and work in a team.