OPERATIONS ASSISTANT

Location: Pemba

Requirements

  • Previous experience in logistics, warehouse operations, supply chain or a similar position is an advantage.

  • Good organizational and time-management skills; attention to detail and accuracy.

  • Ability to work under pressure, manage multiple priorities and communicate effectively.

  • Basic computer skills, including Microsoft Excel and email; ERP experience is an advantage.

  • Good command of Portuguese; English language is an advantage.

  • Flexibility to support operational activities outside normal working hours when required.

  • Proactive, organized, reliable and able to work independently and as part of a team.

Key Responsibilities

  • Assist with stock management, inventories and warehouse organization.

  • Monitor stock levels, identify discrepancies and report products out of stock or damaged.

  • Assist with receiving, checking and documenting goods.

  • Coordinate the preparation, checking and dispatch of orders.

  • Support customer deliveries and follow up on deliveries.

  • Coordinate loading and unloading operations, vehicles and drivers.

  • Support vessel deliveries and port operations when required.

  • Prepare and organize delivery documentation and filing.

  • Monitor pending orders, delivery deadlines and report delays.

  • Prepare operational updates and reports, communicating incidents and discrepancies.

Key Performance Expectations

  • Accurate preparation and verification of customer orders.

  • Timely coordination of deliveries and correct filing of operational documents.

  • Reduction of stock discrepancies and delivery errors.

  • Effective communication across warehouse, logistics and administration teams.

  • Compliance with company procedures, hygiene and safety requirements.

Position Requirements

The Operations Assistant must be proactive, reliable and organized, with a hands-on approach and regular presence in the warehouse and operational areas.

The employee should work independently and as part of a team, demonstrating flexibility and a strong commitment to customer service.

How to Apply

Send your CV to: cv.mocambique@servtec-international.com

Subject: Operations Assistant

Application period: 11 December 2026 to 23 December 2026.