Receptionist/Executive Support
Descrição da Vaga
To provide a professional, welcoming, and efficient reception and executive support service, while progressively developing the capability to support business-facing activities, including pre sales and client interaction, following structured training.
The role serves as a key interface between the organization, its executives, clients, and stakeholders.
Responsabilidades
- Reception & Client Services:
- Professionally welcome and assist all visitors and callers, ensuring a positive first impression
- Manage and route incoming calls accurately and efficiently
- Build rapport with clients, partners, and internal stakeholders.
- Executive & Board Support
- Manage and coordinate the CEO’s and EXCO members’ diaries, meetings, and appointments
- Schedule and coordinate Board and EXCO meetings, including logistics and documentation
- Prepare meeting packs and take accurate minutes during meetings, ensuring follow-up on action items
- Maintain well-organized electronic and physical filing systems
- Handle sensitive and confidential information with discretion and professionalism.
- Business Support & Pre-Sales
- After appropriate training, provide basic pre-sales support, including handling initial client enquiries and directing leads appropriately
- Develop a working understanding of the company’s products, services, and business model
- Act as a knowledgeable first point of contact for general business enquiries.
Qualificações
- 1–2 years’ experience in a receptionist, administrative, or executive support role
Habilidades e Experiência
- Fluent and well spoken in Portuguese and English (verbal and written)
- Strong communication and interpersonal skills
- Excellent organizational and time-management abilities
- Ability to work confidently with senior executives.
- High levels of integrity, confidentiality, and professionalism
- Quick and eager learner, able to grasp new systems, processes, and business concepts
- Calm, composed, and service-oriented under pressure
- Exposure to executive support, diary management, or client interaction is an advantage
- Professional, articulate, and presentable
- Comfortable interacting with executives and clients
- Interested in learning the business and growing beyond a traditional receptionist role
- Reliable, detail-oriented, and service driven.
HOW TO APPLY
To apply, access the following: