Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

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Job Summary

  • To manage, sustain a portfolio of corporate customers, building long term relationships founded on efficient and reliable support for their business.
  • To maximize risk-adjusted portfolio contribution and annually agreed key performance Indicators.
  • To grow and develop the business/partnership with both new customers and existing customers where they are expected to increase “wallet share”.
  • To be identify opportunities in the market across segments and drive the business acquisition within a competitive environment.

Job Description

  • Maintain Relationship Plans for all customers in the portfolio such that contact with customers is prioritized;
  • Conduct annual and if appropriate, interim reviews of customers borrowing facilities;
  • Conduct annual and if appropriate, interim reviews with non-borrowing customers
  • Determine the key messages, e.g. agreed service standards, negotiated pricing, relationship team contact points and new product changes, deciding upon the most appropriate communication method;
  • Deal with and find solutions to customer complaints;
  • Determine the products that are most effective in meeting customer’s needs and be able to sell these at short notice both reactively and proactively;
  • Research, create and follow up a target list for potential new business;
  • Control and quality of the portfolio, using available triggers and adherence to Risk management guidelines and policies.

Education

Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

HOW TO APPLY

To apply, please access the following link: Careers