ABOUT GIVEDIRECTLY

GiveDirectly has delivered more than $1 billion in cash directly to over 2 million people living in poverty across 15 countries since 2011.

We believe cash transfers are one of the most scalable, cost-effective, and dignified forms of aid, with research supporting this approach.

Our work has been covered by The Economist, NPR, TED, and The Washington Post. GiveDirectly is also one of Time100’s Most Influential Companies of 2026.

Our culture is candid, analytical, and non-hierarchical. We support high ownership and real professional growth.

ABOUT THIS ROLE

The Risk Management Program Manager is responsible for preventing, detecting, mitigating, and investigating field-based risks associated with delivering millions of dollars to thousands of poor households across a portfolio of countries.

The Program Manager will work closely with the Director of Internal Audit and the wider Internal Audit team to design and implement innovative approaches to managing risks associated with cash transfers.

Reports to:

Director, Internal Audit

Level:

Manager

Location:

Maputo/Nampula, Mozambique

ROLE SUMMARY

The Risk Management Program Manager will:

  • Support the overall Global Internal Audit (IA) strategy;
  • Act as the overall risk manager for the countries within their portfolio;
  • In partnership with the Country Director (CD), lead the development of the country Internal Audit strategy;
  • Support project design at all stages, including:
    • Project inception;
    • Proposal development;
    • Project design;
    • Risk register creation;
    • Ongoing project risk management;
    • Project closure;
  • Lead, or delegate where appropriate, all country syncs with Country Directors;
  • Provide HR oversight, without direct management, for all countries within the portfolio;
  • Take direct responsibility for certain sensitive and high-risk investigations, as determined by the Country Director and Internal Audit Director;
  • Manage Internal Audit activities for each country within the portfolio;
  • Directly manage Internal Audit Managers (IAMs);
  • Support administrative oversight and procurement for Internal Audit teams in-country;
  • Conduct regular spot checks on country operations and ensure Internal Audit Managers conduct and document their own checks;
  • Develop and analyse available data and identify new ways to detect and reduce fraud;
  • Serve as a visible point of contact for country teams and participate in country management teams where relevant;
  • Lead coordination with internal teams such as Safeguarding, Programs and Technology;
  • Coordinate with external partners, including telecommunications companies where required;
  • Visit each country within the portfolio at least once per year for field visits.

ROLES AND RESPONSIBILITIES

1. PROJECT DESIGN – 25%

Represent Internal Audit in country project design discussions, including the development of strategic risk management measures.

Responsibilities:

  • Own the development of project-specific Internal Audit proposals, including audit rates, audit approaches and related measures, for new projects;
  • Discuss Internal Audit proposals with Country Directors;
  • Oversee community risk-scoping exercises;
  • Ensure that complete scoping reports are submitted to the Internal Audit Director and Country Directors for all new projects;
  • Ensure customized risk registers are created for all new projects;
  • Ensure risk registers for ongoing projects are regularly updated;
  • Review implementation tools, such as enrollment surveys, to better align them with risk detection, mitigation and prevention.

 2. SYSTEMS-ORIENTED RISK MONITORING – 45%

  • Own and monitor Internal Audit metrics and KPIs across countries within the portfolio;
  • Take responsibility for correcting declining or critically missed metrics;
  • Own country project workbooks detailing:
    • Workplans;
    • Staffing;
    • Technology-related requirements;
    • Activity timelines;
  • Define and review risk classifications based on projects and country-level activities;
  • Hold weekly or bi-weekly meetings with Country Directors in each assigned country;
  • Lead the development of escalation protocols for different types of risks;
  • Monitor implementation of these protocols by country managers;
  • Lead transparent, accountable and, where required, collaborative investigations of high-risk cases;
  • Support Internal Audit Managers in conducting community-based fraud intelligence monitoring;
  • Escalate identified risk trends to Country Directors and the Internal Audit Director;
  • Monitor the volume and trends of risk reporting;
  • Flag high-risk countries and projects to Country Directors and the Internal Audit Director;
  • Support the Internal Audit Director with technology-related fraud prevention innovation initiatives;
  • Where relevant, build in-country relationships with fraud-management stakeholders, such as Mobile Money (MoMo) telecommunications providers;
  • Conduct spot checks on programmes and Internal Audit operations to ensure high quality and identify abnormalities;
  • Build and manage in-country project-related stakeholder relationships;
  • Work with different country teams to ensure Internal Audit deliverables are tracked according to the workplan;
  • Prepare and share quarterly productivity reports and/or project-specific retrospectives or progress reports with the Internal Audit Director.

3. PEOPLE MANAGEMENT – 10%

Direct Management

  • Directly manage Internal Audit Managers in all assigned countries;
  • Conduct regular check-ins with direct reports;
  • Conduct quarterly performance reviews for direct reports;
  • Provide performance review reports to the Internal Audit Director and Country Director, where relevant.

Indirect Management

  • Indirectly support AFMs and FOs in assigned countries;
  • Develop a team with strong capacity for:
    • Problem-solving;
    • Critical thinking;
    • Analytical skills;
    • Communication.
  • Conduct regular skip-level meetings with AFMs.

Recruitment

  • Be directly responsible for recruiting Internal Audit Managers in assigned countries.

Team Development

  • Build and manage a strong overall team;
  • Manage conflicts and other risks within the team;
  • Escalate issues where appropriate;
  • Promote an effective team culture by encouraging recognition of positive achievements and team-building initiatives;
  • Model ethical behaviour and encourage staff to report misconduct involving GiveDirectly staff, partners, communities and recipients;
  • Conduct staff career-growth needs assessments through structured surveys and one-on-one sessions;
  • Liaise with the HR Manager to deliver robust internal and external professional development opportunities.

4. CULTURE BUILDING – 10%

  • Act as the custodian of the “Recipients First” value within the team;
  • Ensure compliance with GiveDirectly policies and protocols;
  • Maintain an active, visible and consistent commitment to the standards of behaviour required throughout the organization, as established in the Code of Conduct;
  • Manage a team driven by individual accountability;
  • Promote a shift beyond rules-based corporate behaviour towards values-based behaviour focused on individual integrity;
  • Identify organizational sub-cultures that may create safeguarding and fraud risks for recipients;
  • Conduct annual training for country Programs teams on fraud and safeguarding mitigation requirements outlined in GiveDirectly policies.

5. OTHER RESPONSIBILITIES – 10%

  • Support the Internal Audit Director in reflecting on and rethinking the Global Internal Audit strategy and mandate;
  • Support the Director in using AI and technology to improve GiveDirectly’s fraud risk management systems;
  • Participate in weekly Internal Audit management meetings;
  • Participate in weekly sprints to discuss cross-team activities;
  • Support country external audits when requested;
  • Support non-field-based fraud management on an as-needed basis in assigned countries;
  • Proactively identify ways to improve the efficiency and effectiveness of Internal Audit operations;
  • Support other countries of operation outside the assigned portfolio when necessary.

 WHAT YOU’LL BRING

Internal Audit / Risk Management Background

  • 3+ years of experience leading audit, compliance or risk functions;
  • Ideally, experience combining strategic design with hands-on fieldwork;
  • Experience beyond desk-based auditing is preferred.

Fraud Investigation Experience

  • Experience personally leading or overseeing sensitive and/or high-risk investigations;
  • Experience beyond routine checks and controls.

People Management

  • Direct team management experience;
  • Experience with hiring;
  • Performance management and reviews;
  • Conflict management.

Cross-Country / Multi-Site Portfolio Experience

  • Experience managing risk or audit across multiple countries or regional units simultaneously;
  • Ability to manage a country portfolio.

Field-Based Operations Experience

  • Comfortable conducting in-person field visits;
  • Ability to visit each country in the portfolio at least once per year;
  • Experience working in low-resource, humanitarian or development settings;
  • Comfortable working beyond a purely office-based environment.

Stakeholder Management

  • Experience liaising with external partners;
  • Experience working with cross-functional internal teams, including:
    • Safeguarding;
    • Programs;
    • Technology.

Data & Analytics

  • Experience using data to:
    • Detect fraud trends;
    • Build KPIs and metrics;
    • Monitor risk reporting;
    • Identify abnormalities.
  • Openness to AI and technology-driven fraud prevention tools.

Program / Project Design

  • Experience contributing to project design;
  • Experience developing risk registers;
  • Experience contributing to proposal development;
  • NGO, cash-transfer or development-sector experience is preferred.

Senior-Level Report Writing

  • Demonstrated experience producing:
    • Strategy documents;
    • Quarterly reports;
    • Project retrospectives;
    • Progress reports for senior leadership.

Languages

  • Fluency in English and Portuguese.

Values & Core Competencies

Candidates should demonstrate alignment with GiveDirectly’s Values and the organization’s core competencies, including:

  • Emotional intelligence;
  • Problem-solving;
  • Project management;
  • Follow-through;
  • Fostering inclusivity.

WHY WORK AT GIVEDIRECTLY?

GiveDirectly aims to provide employees with everything they need to excel in their roles and teams, including:

  • A positive and supportive team;
  • Opportunities for advancement;
  • A demonstrated commitment to employee development and growth;
  • Competitive salary;
  • Performance bonus;
  • Robust health benefits plan, with exact details varying by country;
  • Unlimited PTO, which employees are encouraged to use.

COMPENSATION

GiveDirectly strives to compensate employees generously and equitably.

The organization uses an accredited third-party salary aggregator to determine competitive compensation based on role, location and cost of living.

GiveDirectly also maintains a no-negotiation salary policy to promote equitable compensation across roles.

Compensation Package

Base Salary: US$67,400 per year

Bonus at Target Performance: 10% – approximately US$6,740, with potential upside.

Estimated Total Compensation at Target: US$74,140+

COMMITMENT TO SAFEGUARDING

GiveDirectly takes the safeguarding of its recipients, staff and partners seriously.

The organization is a member of the Misconduct Disclosure Scheme and systematically checks with previous employers regarding abuse or misconduct involving potential new hires.

GiveDirectly may also conduct additional pre-hire screening, including:

  • In-depth reference checks;
  • Criminal background checks;
  • Sanctions screening.

These measures help maintain trust with communities and prevent abuse of recipients and staff.

GiveDirectly is committed to observing all applicable local, national and international laws protecting people and basic human rights.

The organization maintains a policy of zero tolerance regarding the prevention, reporting and response to any form of abuse or exploitation.

REASONABLE ACCOMMODATIONS

GiveDirectly is committed to fostering an inclusive and accessible working environment.

Candidates who require reasonable accommodations during the application or interview process, or to perform the essential functions of the role, may contact the organization to request appropriate support.

 REFERRALS

Candidates who know someone suitable for the position may refer them through GiveDirectly’s referral programme.

For a Manager-level position, GiveDirectly offers a US$500 referral reward if the referred candidate is ultimately hired.

HOW TO APPLY?

To apply, access the following link:

Job Application for Risk Management Program Manager (Mozambique) at GiveDirectly