• Actively build and formulate a strong sales pipeline, with special focus in Zambia, Zimbabwe, DRC and Malawi;
• Design and execute new customer logistics solutions to attract them to the Maputo corridor
  • Liaising with internal departments, DP World global offices and external logistics partners for opportunity development.
• Acquisition of new SME customers for logistics services including freight, warehousing, customs brokerage etc at the 4 countries of focus:
  • Ensures CRM tools are updated on time with excellent quality.
  • Assist in system updates, firefighting, manage cross-functional collaboration
  • Ensures opportunities are updated on time and are of excellent quality
• Own and execute the quote & contract process with relevant stakeholders
• Identifying growth opportunities with market know-how/ meeting new customers to broaden the opportunity list and developing new customers
• Liaise with shipping lines, both in Mozambique and abroad (mainly Zimbabwe and Swaziland), to ensure maximum requirements and attract business
• Support negotiation of large contracts
• Resolve any conflict with liners, shippers or consignees
• Maintain relationships with existing key customers to ensure on going satisfaction and maximize business potential
• Ensure that documentation related to consignee / shipper related documents is managed and executed properly through the system 
• Assist commercial analyst to analyse port/commodity statistics, by liaising with customers and subsequently assist him in preparing reports to Management on special trends or developments
• Undertake projects with commercial analyst to understand customer profitability – line wise based on tariffs, volumes, type of service, etc.
• Receive, respond and follow up on enquiries to ensure maximum conversion to business
• Closely coordinate with operations to identify measures with focus on customer objectives and improvement in operations productivity
• Ensure accurate management and collection of cash in close coordination with Finance

Any other task as per instructions from management and in direct connection with your competencies and skills

QUALIFICATIONS, EXPERIENCE AND SKILLS

• Willing to be based in Harare
• Experience in Commercial, Sales & Business development in the container terminal industry: 4 to 5 years
• Experience of working or dealing with shipping/ container line companies
• Education Level: Graduate/ Bachelor’s degree
• Preferable: Advanced Management degree
• Knowledge of Zambia, Zimbabwe, DRC and Malawi markets are preferable
• Integrity
• Knowledge of the mineral market
• Work standard adherence
• Customer focused approach
• Sound understanding of port productivity measures and implications on tariffs
• Decision making and analytical ability
• Computer operating skills
• Goal and achievement oriented
• Superior communication skills
• Strong negotiation skills

Availability to travel and be for longer periods

RECRUITMENT OFFICER

José Munde

+258 84 620 2922 / +258 84 970 1900

jose.munde@dpworld.com