Specialist Business Analyst

Posting Country:  Mozambique
Date Posted:  19 May 2025
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodacom, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it’s our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. 
 

 

Role purpose: Identifying, analyzing, and documenting requirements to enable the delivery of strategic and operational initiatives. The analyst collaborates with cross-functional squads, product owners, stakeholders, and delivery teams to ensure that business value is clearly defined and delivered effectively.

Key accountabilities and decision ownership: 

•    Perform requirements gathering & analysis Elicit and document business and technical requirements. Identifying potential gaps in submitted product documents and collaborating with POs to resolve. 
•    Act as the liaison between business stakeholders, product owners, and development teams to ensure shared understanding of objectives and solutions. 
•    Identify and assess opportunities for process enhancements, operational efficiencies, and automation.
•    Participate in agile ceremonies such as sprint planning, daily stand-ups, retrospectives, and reviews. Collaborating with developers, and testers to translate requirements into viable user stories and acceptance criteria
•    Support decision-making with data analysis, performance metrics, and reporting insights.

Core competencies, knowledge and experience:

•    Understanding of telecom systems and system architecture concepts;
•    Comfortable working in fast-paced, agile environments with shifting priorities.;
•    Strong understanding of user needs and ability to translate them into value-adding solutions
•    Planning skills, team player, confident, Self-driven towards achieving goals;
•    Ability to write and speak in fluently English and Portuguese.

Must have technical / professional qualifications: 

•    Relevant diploma or degree in Information Systems Technology, or related field;
•    Minimum 2 years of experience in Business Analysis or similar role;
•    Professional certification in Business Analysis (e.g., CBAP, PMI-PBA) or Agile methodologies (e.g., SAFe, Scrum) is an advantage
•    GSM Knowledge (desirable);
•    Project Management experience (desirable);

 

Key performance indicators:

•    % of successful demand delivery against commitment;   
•    Reduce rework and/or project cost(s) through quality business analysis; 
•    Ensure proper usage of all tools and processes from all key stakeholders contributing for efficient controls.

Commitment from Vodacom

Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.

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