We are recruiting!
Our client in Sofala is looking for a Tourisim Operations Manager to join their team for a job vacancy within the Conservation Sector.
Responsibilities
- Oversee all daily tourism operations, including accommodations, food and beverage, guest services, and maintenance, eDrive operational standards across all teams, fostering a culture of excellence and continuous improvement.
- Develop and implement effective operational and management systems to deliver consistent, cost-effective and high-quality outcomes in a remote and challenging environment.
- Create an open, safe, and trusted team environment that encourages professional growth and accountability.
- Oversee budgeting, resource planning, and staff allocation to ensure financial sustainability and optimal resource utilization.
- Ensure the delivery of a world-class tourism experience, prioritizing guest safety and satisfaction at all times.
- Act promptly on guest feedback to enhance service quality and address any issues in a timely manner.
Requirements
- Minimum of 10 years in a senior management role within the safari tourism industry.
- Must have direct experience of managing seasonal safari activities, such as camp construction/deconstruction, vehicle maintenance schedules etc.
- Must demonstrate experience of designing and implementing safari-specific Standard Operating Procedures, performance standards and protocols in remote wilderness locations.
- Proven track record of operational excellence and team leadership within a leading safari tourism company.
- Excellent communication, organisational, management and interpersonal skills.
- Strong financial acumen with experience in budgeting and resource management.
- Commitment to conservation and community engagement principles.
- A demonstrable love of the environment and living in wild places.
HOW TO APLLY:
To apply for this job email your details to ctembe@priconsultants.com
