VACANCY ANNOUNCEMENT

ACCOUNTS RECEIVABLE

Local: MAPUTO

Position Summary:

Accounts receivable officer is responsible for supporting the Finance Department in the effective management, monitoring, reconciliation, and recovery of customer receivables.

The role will ensure that customer accounts are accurately maintained, outstanding balances are actively followed up, payments are properly reconciled, and credit control activities comply with DKT Mozambique policies, procedures, and internal controls.

The position requires a combination of accounting knowledge, credit control and recovery skills, strong communication and negotiation abilities, customer relationship management, reporting, and compliance awareness.

The Accounts receivable officer will work closely with the Senior Accountant, Sales Department, customers, and other relevant departments to support timely collections and minimize credit risk.

Credit Control and Recovery:

  ● Monitor customer accounts, outstanding balances, credit limits, and payment terms;

  ● Regularly review accounts receivable ageing reports and identify overdue balances;

  ● Conduct systematic follow-up with customers regarding outstanding invoices and payments;

  ● Contact customers through telephone, email, meetings, and other approved communication channels to facilitate payment;

  ● Follow up on payment commitments and agreed payment plans.

  ● Maintain accurate records of all customer collection and recovery activities;

  ● Identify high-risk and long-outstanding customer accounts and escalate them to the Senior Accountant;

  ● Work closely with Sales Representatives and Sales Managers to support the recovery of outstanding customer balances;

  ● Ensure that customer credit exposure is monitored in accordance with approved credit limits and payment terms;

  ● Recommend escalation of persistent or high-risk overdue accounts when required;

  ● Support the Finance Department in reducing overdue receivables and improving cash collection.

Finance Compliance and Internal Controls:

  ● Ensure credit control activities are conducted in accordance with DKT Mozambique policies and procedures;

  ● Monitor compliance with approved customer credit limits and payment terms;

  ● Ensure appropriate documentation is maintained for credit approvals, customer reconciliations, collection activities, and account adjustments;

  ● Maintain clear and complete audit trails for financial transactions and customer accounts;

  ● Identify potential weaknesses in credit control and accounts receivable processes;

  ● Report control weaknesses, irregularities, or potential financial risks to the Senior Accountant;

  ● Ensure that customer financial information is handled confidentially and securely;

  ● Support the implementation and monitoring of Finance internal controls.

Qualifications and Experience

  ● Bachelor’s degree in Accounting, Finance, Business Administration, Economics, or a related field;

  ● Minimum 3 years of relevant professional experience in Credit Control, Accounts Receivable;

  ● Collections, Accounting, or a related Finance function;

  ● Demonstrated experience in customer account reconciliation and credit recovery;

  ● Experience working with commercial or Sales teams is highly desirable;

  ● Experience in a commercial, distribution, pharmaceutical, healthcare, FMCG, or similar environment will be an advantage;

  ● Experience using ERP/accounting systems, particularly SAP, will be an advantage;

  ● Professional accounting qualification or relevant certification will be an advantage.

Technical Skills:

  ● Good understanding of accounting principles and accounts receivable;

  ● Strong knowledge of credit control and collection processes;

  ● Good customer account reconciliation skills;

  ● Ability to analyse ageing reports and identify credit risks;

  ● Good Microsoft Excel skills;

  ● Experience with ERP and accounting systems;

  ● Good understanding of internal controls and Finance compliance;

  ● Ability to prepare accurate financial and management reports;

  ● Strong data analysis and problem-solving skills.

Communication and Interpersonal Skills:

  ● Excellent verbal and written communication skills;

  ● Strong negotiation and persuasion skills;

  ● Ability to build and maintain professional customer relationships;

  ● Ability to handle difficult conversations professionally;

  ● Strong interpersonal and relationship-management skills;

  ● Ability to communicate effectively with both Finance and Sales teams;

  ● A background in Public Relations, Communications, Customer Relations, or a related field will be considered an advantage.

Languages Proficiency

  ● Fluent in English – reading, writing, and speaking.

  ● Fluent in Portuguese – reading, writing, and speaking.

  ● Knowledge of additional local languages will be an advantage.

Documentation:

  ● Cover Letter; and

  ● Curriculum Vitae.

HOW TO APPLY?

Interested candidates may submit their applications to the following email address:recrutamento@dktmozambique.org

Prazo: 24 September 2026

Indicating “Accounts receivable officer” in the subject line.

Only shortlisted candidates will be contacted