Communications Officer

Johanniter-Unfall-Hilfe e.V. International Assistance is looking for Communications Officer.

Organisation Description

Johanniter-Unfall-Hilfe e.V. is a German Christian non-governmental organisation, dedicated to excellence in the field of first aid, ambulance service, social service programmes and other projects in the medical and social field. Johanniter International Assistance (JIA) is the operational unit for humanitarian aid. The Federal Headquarters (HQ) is based in Berlin, Germany. Our Global Strategy 2027 focuses on three programmatic working areas: disaster response and preparedness, health and livelihoods, with climate change and gender equality as crosscutting issues.
www.thejohanniter.org.
Our commitment to a partnership approach and localisation agenda is based on mutual learning, respect and trust. We prioritise accountability, inclusivity and safeguarding in our work.

Overall Job Purpose

The Johanniter International Assistance (JUH) is seeking a Communications Officer to manage internal and external communications and visibility of projects for the JUH Mozambique country program. He or she will be responsible for designing and delivering a range of communications products, including country office fact sheets, VIP visit briefing materials, program success stories, photos and videos, interviews with beneficiaries, blog posts for the JUH’s website, interviewing and writing staff profiles, annual program reports, newsletters, among other tasks. He or she will be expected to develop and maintain a communications strategy for the country program, train staff on communications approaches, and be accountable for meeting JUH’s Mozambique contractual donor visibility requirements. The Communications Officer will report to the Country Director and work closely with the Programs, PMEAL teams/Units and partners. The position based in Pemba and requires extensive field work and movement in Cabo Delgado province as well as some travels in Manica and Sofala provinces.

What you will do

1. Strategy and Vision

• Actively support the values of Johanniter and thus shapes the country programme accordingly
• Support the development and implementation of the country strategy in line with JIA strategy
• Support the development of long-term programming as well as exit strategies

2. Leadership

• Actively lives and leads by example, upholding the Johanniter leadership principles, supporting wellbeing, and creating a culture where the leadership mindset can emerge and thrive, actively empowering and guiding team members to an inclusive, accountable work environment to achieve shared goals and embrace change. This is reflected in the day-to-day activities in line with the Code

3. Communication, Visibility and Advocacy:

• Develops and implements communications strategies and work-plans, campaigns, events, and other initiatives in support of the program activities
• Lead efforts to enhance the visibility of JUH’s projects by creating impactful communication products such as success stories, case studies, and visual content that showcase the positive outcomes of interventions. This includes identifying and documenting human stories that reflect the organization’s impact on individuals and communities
• Researching, preparing fact-checking, editing, and producing professional media and communications materials for various audiences and ensuring their timely dissemination and amplification via JUH and non-JUH communications channels at country level and, where appropriate, globally
• Drafts talking points and messages for the Office, and for sharing with communicators at regional and HQ level
• Designs and implement training sessions for staff on effective communication techniques, ensuring that team members understand how to convey key messages and engage with various audiences effectively. This includes providing resources and guidelines for communication best practices
• Ensure compliance with contractual donor visibility requirements by producing high-quality reports and communication materials that highlight project successes and meet specific donor guidelines. This includes preparing materials for donor meetings and events
• Establishes metrics to evaluate the effectiveness of communication strategies. Regularly assess the reach and impact of communications, making adjustments as necessary to improve engagement with stakeholders and donors
• Maintains up to date knowledge the humanitarian and development situation, trends and issues in the country
• Maintain an up-to-date database of journalists and media organizations, respond to media enquiries and build dialogue with individual journalists, editors, and news desks
• Develops and implement crisis communication plans that address potential risks to JUH’s reputation and operations. This includes creating protocols for timely and accurate communication during emergencies or challenges faced by the organization
• Takes a proactive role in managing communications during crises, ensuring timely and accurate information dissemination to stakeholders
• Prepare and manage the organization’s communication budget

4. Reporting, Monitoring, Evaluation Accountability and Learning

• Work closely with Program and PMEAL teams to gather information and content that can be used for reporting and communications. This collaborative approach ensures that communication efforts are aligned with programmatic objectives and that data collected supports both monitoring and storytelling efforts

5. Representation, liaison and coordination

• Promote a principled approach to advocacy in collaboration with relevant internal and external stakeholders and ensure that external messaging is evidence-based and driven by field realities.
• Maintaining professional interaction on humanitarian media relations with media organizations and other important external stakeholders, such as governments, Private Sector, NGOs etc.)

6. Safeguarding

• Contributes actively to the implementation of the JHU’s Code of Conduct and all safeguarding policies, ensuring that programme activities and community engagement processes are conducted in a manner that protects the dignity, safety, and rights of all programme participants.
• Maintains high levels of confidentiality at all times when aware of any safeguarding issue or concern.
• Avoids taking any independent steps to investigate any known safeguarding incident or rumor, and refers all such matters promptly through JUH’s designated reporting channels.
• Reports any safeguarding rumor or incident without delay through appropriate JUH mechanisms.
• Disseminates Johanniter’s position of zero tolerance regarding exploitation, abuse, and harassment, as well as all relevant safeguarding policies, to all staff, partner organization’s, community volunteers, and stakeholders engaged in JUH’s activities.

What you bring

• Bachelor’s Degree in Medicine, Nursing, Nutrition, Dietetics, Public Health, or related field. Masters of Public Health is an added advantage.
• A minimum of 3 years’ relevant work experience in management, coordination; implementation of health and nutrition interventions in a humanitarian/development context; conducting health/SRH, nutrition, WASH baseline assessments, rapid humanitarian assessments
• Experience leading teams in project implementation in a complex international development environment and/or conflict zones
• Experience of working with international humanitarian donors (USAID-BHA, ECHO, GFFO, BMZ, etc.) and knowledge of their specific requirement.
• Knowledge of health and nutrition technical standards
• Proven capacity to negotiate and work with governments and partners
• Experience in WASH, protection, gender-based violence, mental health support is desirable
• Previous experience in project location desirable (Cabo Delgado Province).
• Detail-oriented with good multi-tasking, communication skills, both oral and written
• Knowledge of English and Portuguese languages is essential (oral and written).
• Demonstrated ability to work in a multi-cultural environment and establish harmonious and effective working relationships, within and outside Johanniter.

What we offer

Remuneration: Competitive, attractive remuneration, in line with internal tariff and relevant previous experience

Benefits: e.g. 13th month salary, social security; insurance package; friendly and appreciative working atmosphere

How to Apply

If this is what you are looking for, please submit your application (cover letter, CV, reference contacts of 3 former supervisors, job certificates if available), stating your earliest start date. Please indicate “JUH-MOZ-Comm Officer 09/2026” in the subject line of your e-mail.

Email: recruitment.moz@thejohanniter.org

Only short-listed candidates will be notified.

We may start shortlisting before the closing date.

Johanniter is an equal opportunity employer that values diversity irrespective of cultural, religious, social background, gender, age, disability or sexual orientation. We encourage applications from women and people with disabilities.

Johanniter employees are expected to act according to our Code of Conduct as well as our Leadership Principles.

Please note Johanniter requires background checks (incl. criminal record and reference checks) to protect the vulnerable and prevent abuse.